Robert Ayres was recently hired by Sundt as a Help Desk Representative. He brings to the position more than 10 years of experience in information technology, five of which were spent as a Help Desk Technician for Intel.
He’s an Arizona native who has spent his life in the Phoenix area.
What made you want to work at Sundt?
I found out about the position from the current Help Desk Lead Erica Miller. She was the one who hired me at my previous position. I didn’t know anything about Sundt until I started speaking with her about the position. The information I got made me really excited, especially with the ESOP and other great programs like tuition reimbursement.
How interesting have your first few weeks been?
My first few weeks on the job were extremely hectic. There is a lot of stuff to learn coming into a new environment, but especially in IT. Sundt uses a lot of different software for accounting, Building Information Modeling and handling projects. I was new to all of it having never worked in a construction environment so my head was spinning with all the information.
What do you do in a typical day?
My typical day starts like most people’s. I go through my email and get caught up on anything that I wasn’t able to finish the day before. I then log in to my phone and start fielding any IT requests that come in through the helpdesk line or through the email system. There are some walk-ups that happen from time to time, but the majority of our work comes in through the other methods. My tickets mainly consist of helping people install software on their computer or helping people gain access to their projects.
What’s your favorite thing to do away from work?
I love to go to movies when I get a chance. Science fiction or action style movies are usually my favorite so you can normally find me at a premiere of one of the new Marvel movies or Star Wars/Star Trek. I am a fan of manga/anime. I love watching sports. I’m a rare Arizona native, so I root for all of our local teams. I also enjoy playing video games. The new Zelda game just came out, so that will probably be taking up the majority of my free time for now.
Where do you like to travel?
My favorite place so far has to be Alaska. I went there on a cruise last summer. It’s a completely different world especially after living in Phoenix all my life. You know things are different when the high temperature is 63 in the middle of June. The scenery was amazing, and I got to see wildlife I’ve never seen like Bald Eagles swooping around and Beluga Whales breaching the ocean. Just an overall amazing experience.